Why Circuit City Rebates Suck!
www.rebatetrack.com
The above link goes right to tracking information for a rebate for a Nvidia card I recently purchased at Circuit City. The reason for the denial of the rebate is "Invalid Purchase Location." How is this possible? It was a C.C. and the rebate form came right off their registers. I call Bullshit. Buyer beware.
Digg it.
Update 11/28/2006:
I lodged my electronic complaint (after posting it on digg and here) and the message has now changed to "Your rebate is valid and is scheduled for final processing." Joy! At this rate, I will see the rebate for a product I purchased in September sometime in January (update: It was December). Thanks Circuit City!
Update 12/5/2006:
I got my check. I guess I should be happy. I guess the business model of buying a product with a rebate, then being told that you are not going to get the rebate, then having to submit a complaint to get the rebate, then actually getting a rebate just is not they happy consumer shopping experience I was hoping for.
Look - a check. Yippy...

Labels: Circuit City, rant general


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